Payment Status

It takes 1 to 2 working days for the transactions to be complete through eMandates, and through cards it is instant.

A description of all the possible statuses for a subscription payment is available below:

INITIALIZEDWhen a charge is raised but yet to be processed.
PENDINGPayment for the subscription was attempted but not yet marked successful.
SUCCESSPayment for the subscription was processed successfully.
FAILEDThe payment failed for the subscription.
CANCELLEDWhen an already raised charge is cancelled by you.
INCOMPLETEWhen a charge is not successful after its scheduled date.