Payment Link FAQs

1. What is a Payment Link and why should I use it?

Payment Links by Cashfree are the easiest way to receive payments from your customers for any goods or services, without taking them to any app or website. You do not have to integrate with a payment gateway or write any code. You can easily start accepting payments in minutes.

After you create a payment link and it will be automatically shared with the customer. The customer must just click the link to make the payment. More than 120 payment modes including UPI, debit and credit cards, net banking, wallets, etc., are supported. Customers can choose from a wide range of payment options to make the payment. Cashfree will notify you when the payment is made using the link.

2. What information is required to create a Payment Link?

To quickly request payment from your customer via Payment Link, you simply need to provide the customer phone or email information, and the amount and purpose for the link and the link can be shared with the customer. While creating a Payment Link, you can enable the Send SMS and Email checkboxes, and Cashfree will send the link to the customer on the provided contact information.

In addition to this, you can set the expiry for the link, and enable partial payments, if you want to enable the customer to make payment in parts.

3. Can customers make multiple partial payments?

Yes, you can enable Partial Payments and provide the minimum amount you wish to collect for a Payment Link, and the customer can choose to make multiple payments, between the minimum amount and the link amount. Cashfree will notify you of all partial payments done.

4. Are international payments supported on Payment Link?

Yes, it is possible to enable international payments on Cashfree's Payment Links -- talk to us and help us understand your business for quick activation. If you have a Paypal account, connect Paypal to Cashfree Payments and start offering Paypal as a checkout option on the payment page instantly.

5. What are Orders?

Each time your customer opens a payment link and attempts to make a payment, a new Order is created against that link. It gives you information on how many times a particular customer has clicked the link before making the full payment. These details help you to follow up with such customers and try to improve your conversion rate.

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