My Blacklists

We offer you to create your blacklist who might be regarded as unacceptable or untrustworthy. Once added in the blacklist, the transaction is blocked by Risk Shield. You can block a transaction based on customer details such as:

• Mobile Number
• Email ID
• Cities
• IP Address
• Card BIN (Contact your account manager to block transactions from a specific card BIN)

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Disputes

You can also add a customer information from Disputes Details to your blacklist. This will block future transactions from the respective customer.

Mobile Number

For your security and fraud prevention, you can block a mobile number from processing transactions. The individual cannot process a transaction from using the blocked mobile number. If you think there are indications of fraudulent activity associated with a mobile number, follow the instructions below to block that mobile number:

1. From the My Blacklists screen, click Add New > Mobile Number.
2. In the Add Mobile Number to Blacklist popup, enter the following information:
   • Single Mobile Number - Enter the mobile number in this field.
   • Multiple Mobile Number - Download the sample file, enter the mobile numbers as per the format, and upload the file.
3. Click Add Now.

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Email ID

There may be instances when fraudsters use the same email ID to process transactions. In such cases, you can block the respective email ID from making transactions in the future. Follow the instructions below to add the email ID to your blacklist:

1. From the My Blacklists screen, click Add New > Email ID.
2. In the Add Email ID to Blacklist popup, enter the following information:
   • Single Email ID - Enter the email ID in this field.
   • Multiple Email ID - Download the sample file, enter the email IDs as per the format, and upload the file.
3. Click Add Now.

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Cities (Indian)

High and medium-risk cities for transactions typically refer to locations where there is a higher likelihood of fraudulent financial activities. They may have higher rates of identity theft, credit card fraud, or other financial crimes.

View the high and medium risk Indian cities.

City	State	Risk Status
Jamtara	Jharkand	High
Nuh	Haryana	High
Jodhpur	Rajasthan	High
Sri Ganganagar	Rajasthan	High
Khokha Ki Dhani	Rajasthan	High
Begusarai	Bihar	High
Siwana	Rajasthan	High
Samdari	Rajasthan	High
Hanumangarh	Rajasthan	High
Jamshedpur	Jharkhand	High
Revelganj	Bihar	High
Ara	Bihar	High
Jasidih	Jharkhand	High
Gaya	Bihar	High
Buxar	Bihar	High
Banswara	Rajasthan	High
Raipur	Chhattisgarh	High
Vapi	Gujarat	High
Muzzaffarpur	Bihar	High
Miran	Rajasthan	High
Chunawadh	Rajasthan	High
Munger	Bihar	High
Sitamarhi	Bihar	High
Phulan	Rajasthan	High
Koelwar	Bihar	High
Durg	Chhattisgarh	High
Pundri	Haryana	High
Chas	Jharkhand	High
Dhanbad	Jharkhand	High
Rusera	Bihar	High
Srinagar	Jammu and Kashmir	High
Pupri	Bihar	Medium
Shahpur	Bihar	Medium
Bakhtiyarpur	Bihar	Medium
Jhanjarpur	Bihar	Medium
Maner	Bihar	Medium
Tekari	Bihar	Medium
Madhupur	Jharkhand	Medium
Baruni	Bihar	Medium
Bhagalpur	Bihar	Medium
Muri	Jharkhand	Medium
Dalkola	Bihar	Medium
Hazaribagh	Jharkhand	Medium
Satbarwa	Jharkhand	Medium
Jugsalai	Jharkhand	Medium
Chakulia	Jharkhand	Medium
Sarawan	Jharkhand	Medium
Chaibasa	Jharkhand	Medium
Sarath	Jharkhand	Medium
Dumka	Jharkhand	Medium
Ray	Jharkhand	Medium
Patamda	Jharkhand	Medium
Patna	Bihar	Medium

Follow the instructions below to block a transaction based on Indian cities:

1. From the My Blacklists screen, click Add New > Cities.
2. In the Add Cities to Blacklist popup, enter the following information:
   • Select Country - India is selected by default.
   • Select State - Click this dropdown menu to choose a state.
   • Select City - Click this dropdown menu to choose a city.
3. Click Add Now. Repeat the process to add more cities to the blacklist.

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IP Address

To tighten your security, you can block an IP address that is prone to suspicious or fraudulent activities. When you add an IP address to the blacklist, we will block any attempts to initiate transactions from the IP address. Follow the instructions below to add an IP address to the blacklist:

1. From the My Blacklists screen, click Add New > IP Address.
2. In the Add IP Addresses to Blacklist popup, enter the following information:
   • IP Address - Enter the IP address in the field.
3. Click Add Now.