Checkout Features

VPA Suggestion

We've introduced a convenient enhancement to the payment process. Now, we recommend the Virtual Payment Address (VPA) based on your customer's phone number directly on the collection screen. This means your customers can effortlessly use it for payment, eliminating the need to manually type in the entire VPA. What's even more impressive is that this VPA suggestion feature is fully functional, even if your customer is making their initial payment with us.

Additionally, customers now have the ease of initiating a collect request using just a phone number, eliminating the need to memorize a VPA. We will automatically send the request to the primary vpa linked to that phone number. This decreases the time involved to initiate a UPI collect payment request thereby improving the overall user experience.

Recovering Abandoned Orders via Whatsapp

Customers drop-off at checkout due to multiple reasons like lack of clarity on pricing and delivery, payment issues and others. In-order to convert these high intent customers, we have released a workflow via Whatsapp and SMS that can convert upto 4% of these lost orders.

Key Features 💡

✅ Pay via UPI : Customers can directly complete their payment from Whatsapp in just 1 click using the UPI intent flow.

✅ Additional Offer : You can additionally incentivise the customer using an additional offer that would be auto-applied to increase the chances of conversion. [This will be an offer funded by you]

✅ Cashfree Verified Messages : Build additional trust with your customers with Whatsapp message delivered from Cashfree's verified WhatsApp account.

Abandoned Orders Report

You can view and download corresponding reports from the payment gateway dashboard section.

Activation

You can reach out to [email protected] for activation with the following details

1. Duration after which message should be sent
2. Offer details to nudge customer. Offer can be a flat amount or a percentage value [Optional]

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