Order Level Delay

You can defer overall order settlements to your vendors by increasing the order split delay. By default, we support a split delay of T+1 days (after successful payments) within which you have to specify the split details along with the vendor ID to process split settlements to your vendors.

If you further want to increase the order split delay for your orders, contact [email protected] or your account manager.

To set order level delay,

  1. Go to Settings>Easy Split>Feature Configuration
  2. Enable order split delay by using the toggle button. Set the delay days and click Save Changes.

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By default, order level delay will be enabled and the default delay value is "01".

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Let us consider the following example:

Settlement Details:

Settlement CycleValue
Merchant Settlement CycleT+2
Vendor Settlement CycleSettlement ID: 6 (Instant Hourly Settlement on working days)

Scenario 1: Split invoked within split delay range

Scenario DetailsValue
Transaction detailsTransaction date & time: December 1st, 10:10 AM
Order amountRs. 1000
Time when Spit API invokedAPI invoked date and time: December 2nd, 2:20 PM
Split percentageMerchant : Vendor :: 30% : 70%:
Settlement for vendor with split- Vendor settlement time: December 2nd, 3:00 PM
- Vendor settlement amount: Rs. 700
Settlement for merchant with split- Merchant settlement time: December 3rd, 11:00 AM
- Merchant settlement amount: Rs. 300

The customer pays an amount of Rs. 1000, on 1st December 2022 at 10:10 AM. The merchant invokes the Split API on 2nd December at 2.20 PM. The Split information has details such as vendor ID, split amount or percentage, and split type.

When Split API is initiated, the split happens as per the split information (Merchant : Vendor :: 30% : 70%)

  • The vendor amount of Rs. 700 is is settled that day as the vendor settlement cycle ID is: 6 (Instant Hourly Settlement on working days).
  • The merchant amount of Rs. 300 is settled on December 3rd at 11:00 AM as the merchant settlement cycle is T+2.

Scenario 2: Split is not invoked within split delay range

Scenario DetailsValue
Transaction DetailsTransaction date and time: December 1st, 10:10 AM
Order AmountRs. 1000
Settlement for merchant without splitSettlement date and time: December 3rd, 11:00 AM
Settlement amount: Rs. 1000

The customer pays an amount of Rs. 1000, on 1st December 2022 at 10:10 AM. Since split is not invoked within the split delay range, the merchant gets the entire order amount (Rs. 1000) on 3rd December at 11:00 AM as the merchant settlement cycle is T+2.