Payments and Refunds Management

You can view and manage transactions across all your Payment Gateways/Aggregators through your merchant dashboard.

To view Transaction details on Cashfree dashboard:

Login to Cashfree Dashboard
Select Payment Gateway and go to Transactions from the left menu and click Payments.

Filters

Filters	Description
Transaction ID	id of the transaction done
Order ID	id of the order created for the payment
Email	email id of the paying customer
Phone Number	phone number of the paying customer
PG/PA	gateway through which the transaction was processed, eg, Cashfree, PayTm, PayU
Transaction Status	status of the transaction, ie, SUCCESS, FAILED, INCOMPLETE, USER DROPPED etc.
Payment Method	instrument used for the transaction, ie, Cards, UPI, Netbanking etc.
Net Settled Amount	amount that was settled for a particular payment

You can view, manage and initiate all refunds from Cashfree dashboard itself, irrespective of any PG/PA that the transaction has gone through.

Under Transactions, you can go to Payments, and initiate a refund on any PG/PA (image below)

You can track the refund status under 'Refunds', or go to the particular transaction and view refund lifecycle.