My Blacklists

We offer our merchants to create their blacklist who might be regarded as unacceptable or untrustworthy. Once a beneficiary is added to the blacklist, we block the transfer that is initiated to prevent the beneficiary from receiving any money.

Create a Blacklist

My Blacklists allows you to block a beneficiary by adding any of the information: mobile number, email ID, UPI VPA, and bank account. Once you login to the Payouts dashboard using your credentials, navigate to Risk Shield > My Blacklists.

Block a Beneficiary Using Mobile Number

Follow the instructions below to block a beneficiary using the beneficiary's mobile number:

1. Add New - Click the dropdown list and choose Mobile Number.
2. Fill in the following information in the Add Mobile Number to Blacklist popup:
   • Single Mobile Number - Enter the mobile number in this field.
   • Multiple Mobile Number - Download the sample file, enter the mobile numbers as per the format, and upload the file.
3. Click Add Now.

Block a Beneficiary Using Email ID

Follow the instructions below to block a beneficiary using the beneficiary's email ID:

1. Add New - Click the dropdown list and choose Email ID.
2. Fill in the following information in the Add Email ID to Blacklist popup:
   • Single Email ID - Enter the email ID in this field.
   • Multiple Email ID - Download the sample file, enter the email IDs as per the format, and upload the file.
3. Click Add Now.

Block a Beneficiary Using UPI VPA

Follow the instructions below to block a beneficiary using the beneficiary's UPI VPA:

1. Add New - Click the dropdown list and choose UPI VPA.
2. Fill in the following information in the Add UPI VPA to Blacklist popup:
   • Single UPI VPA - Enter the UPI VPA information in this field.
   • Multiple UPI VPA - Download the sample file, enter the list of UPI VPA information as per the format, and upload the file.
3. Click Add Now.

Block a Beneficiary Using Bank Account

Follow the instructions below to block a beneficiary using the beneficiary's bank account information:

1. Add New - Click the dropdown list and choose Bank Accounts.
2. Fill in the following information in the Add Bank Account to Blacklist popup:
   • Single Bank Account - Enter the bank account number in this field.
     • Enter IFSC Code - Enter the IFSC information in this field.
   • Multiple Bank Account - Download the sample file, enter the list of bank account information as per the format, and upload the file.
3. Click Add Now.

View and Manage Blacklist

You can view the complete list of any blacklist type - Mobile Number, Email ID, UPI VPA, and Bank Account. The My Blacklists screen provides you with the information of each blacklist type. Click a blacklist type to view and drill-down it's complete information.

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You can also add information of your beneficiary from the list screen of any blacklist type - mobile number, email ID, UPI VPA, and bank accounts.

Edit Blacklist Information

Follow the instructions below to edit the mobile number of the beneficiary added to your blacklist:

1. Click Mobile Numbers from the My Blacklists screen.
2. Click the Edit icon and the Update Mobile Number popup displays.
   • Single Mobile Number - Edit the mobile number in this field.
   • Multiple Mobile Number - Download the sample format, edit the mobile number list, and upload the file.
3. Click Add Now to update the mobile number information.

Delete Blacklist Information

Follow the instructions below to delete a beneficiary's mobile number from your blacklist:

1. From the list of mobile numbers, click the Delete icon against the mobile number that you want to delete.
2. Click Delete.

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Follow the same instructions to view and manage information in your blacklist.