Payment Status
It takes 1 to 2 working days for the transactions to be complete through eMandates, and through cards it is instant.
A description of all the possible statuses for a subscription payment is available below:
| Status | Description |
|---|---|
| INITIALIZED | When a charge is raised but yet to be processed. |
| PENDING | Payment for the subscription was attempted but not yet marked successful. |
| SUCCESS | Payment for the subscription was processed successfully. |
| FAILED | The payment failed for the subscription. |
| CANCELLED | When an already raised charge is cancelled by you. |
| INCOMPLETE | When a charge is not successful after its scheduled date. |
Updated 12 months ago