Subscription Status
For subscriptions through eMandates (bank accounts), it takes 1 to 2 working days to activate the subscription. For subscriptions through cards, it is activated instantly.
A description of all the possible statuses for a subscription is available below:
| Status | Description |
|---|---|
| INITIALIZED | The subscription has just been created and is ready to be authorized by the customer. |
| BANK_APPROVAL_PENDING | E-Mandate has been authorised and registration is pending at the Bank. This status is specific for e-mandates. |
| ACTIVE | The customer has authorized the subscription and will be debited accordingly. |
| ON_HOLD | The subscription failed due to insufficient funds, expiration of payment method, and so on. |
| CANCELLED | The subscription was cancelled by the merchant and can no longer be activated. |
| COMPLETED | The subscription has completed its total active period. |
Updated about 2 years ago