Each time your customers open a Payment Form and attempt payment, a new Order is created against that form. It gives you information on how many times a particular customer has opened the form before making the full payment. Details of payment dropped customers will also be available here. These details help you to follow up with such customers and try to improve your conversion rate.
To view the details against each payment form, go to Payment Gateway Dashboard > Payment Forms > Orders.
Updated 13 days ago